Overview
Trust your network to the experts - Verizon. Our continuous network monitoring and maintenance paired with rapid response and resolution helps ensure your mission critical communications network is maintained at a high level of efficiency.
Experience
We manage more than 3,600 networks in 142 countries.
Flexible Solutions
From simple monitoring and notification to co-management to full outsourcing-we can even manage third-party networks.
Rapid Fault Restoration
Network event correlation is completely automated-helping to deliver fast restoration times.
Cutting-Edge Technology
Verizon is a leader in evaluating and incorporating new technologies designed to lessen your IT burden and help lower total cost of ownership.
Benefits
Staying on top of your network is an enterprise in itself. Successful businesses outsource to the experts and reap the benefits listed below.
Help Lower TCO
Managing world-class networks is a high-maintenance, capital/resource-intensive endeavor fraught with risk. Outsourcing to an industry leader like Verizon can help cut your TCO (total cost of ownership).
Reliable Networks
Verizon's network is reliable, highly available, highly secure, and includes speedy fault isolation and restoration times.
Freedom
Focus on the core areas of excellence that put your business on the map, secure in the knowledge that our 6,500-person support team is also doing what it does best, round the clock, 365 days a year.
Vanguard Technology
Staying on top of the technology curve is too expensive and resource-intensive for many businesses. Verizon has the people and expertise to efficiently evaluate and incorporate emerging technologies.
Reduced Strain on IT
Outsourcing cuts IT department burnout because we can help reduce the burdens of maintenance, upgrades, staffing and training.
Flexible Solutions
Whatever your business requirements, Verizon can accommodate them. We can even handle third-party networks.
Fact Sheet
For over 16 years we have been helping companies manage their networks with flexible solutions, world-class services, global reach, and vanguard technology.
The Management System
In the past five years alone, we invested over $100 million to build one of the industry's finest management systems so we can better help our customers reduce TCO.
Automated Infrastructure
We were one of the first providers to automate and integrate its infrastructure end-to-end - helping to improve customer network performance and speed fault resolution.
Industry-Leading SLAs
Our service level agreements guarantee a 3.5-hour fault resolution time to repair (30 minutes faster than anyone else offers).*
Proven Processes and Methodology
- 2005 Frost & Sullivan Service Award
- ISO 9001:2000 Certification
- ITIL (Best Practice) Pink Elephant Assessment
- 2005 Telecom Managers Forum Award and InfoWorld 100 for innovation
- Transport Neutral
- Verizon can manage your network over third-party transport providers-not just our own.
Flexibility
Whether you need a fully outsourced solution, would like us to co-manage your network, or simply need monitoring and fault notification services, Verizon can customize the right solution for your business.
Full-Spectrum Technological Command
Verizon can manage a wide range of networks, including Private IP, Frame Relay, ATM, Private Line, and VPN.
Best Practices
For over 16 years, we have been helping to plan, design, implement, monitor and/or upgrade over 3,600 customer networks in over 142 countries.
CPE Maintenance Expertise
Verizon delivers data and voice maintenance services for hundreds of leading companies - our breadth of solution, national presence and outstanding track record make us a strong partner for your business success.