Benefits

Reliability:

• To ensure service continuity, we monitor our networks 24 hours a day, 365 days a year
• Reliability of 99.9% is the standard for Verizon Centrex voice lines
• Power backup - both battery and auxiliary generator - helps ensure availability
• All of this provides you with a worry-free telephone system

Flexibility:

• Your system can grow as your business grows
• Features are designed specifically with business productivity and customer service in mind
• You can select the features for each of your Centrex lines based on your business and communications needs
• You can add or change features at any time simply by contacting your Verizon representative
• It's easy to reach other Centrex users within your system - dial the last digits of their number or a special code*

Savings:

• You can save money by bypassing measured local calling and usage charges (where applicable)
• Monthly and term pricing options are available

Service Options

CentraNet®:

• We offer a wide variety of standard features so you can select the package that fits your needs
• All lines have 10-digit telephone numbers to enable direct inward / outward dialing
• You can further enhance and customize your system with optional features such as Voice Messaging, CentraNet AIS and Caller ID
• The option to add new lines and features supports virtually unlimited growth
• CentraNet is available in the following states: CA, FL, ID, IL, IN, MI, NC, NV, OH, OR, PA, SC, TX, VA, WA, WI
• Month-to-month and one-, three- and five-year term pricing options are available

CustoFLEX® 2100:

• With CustoFLEX 2100, you can customize your Centrex service as either a complete telephone system working on standard single-line telephones or as feature-rich access lines that enhance your existing telephone system
• When used with your existing telephone system, features like Call Transfer, Three-Way Calling and Consultation Hold give you the functionality of a built-in second line
• Call Forwarding and Call Transfer allow you to easily transfer your calls to another location outside your system without expensive additional equipment (appropriate usage charges apply)
• CustoFLEX 2100 is available in the following states: DC, DE, MD, NJ, PA, VA, WV
• Both month-to-month and term pricing options are available

CustoPAK®:

• Flexible feature set is structured to meet the individual needs of small businesses
• You can enhance existing touch-tone telephones
• It's easy to add new lines and features as your business grows
• CustoPAK includes a large selection of popular calling features
• Lines have unique 10-digit telephone numbers, allowing employees to receive incoming calls directly
• CustoPAK (East) is available in the following states: CT, DC, DE, MA, MD, NJ, NY, PA, RI, VA, WV; offered in month-to-month or three-year term pricing options
• CustoPAK (West) is available in the following states: CA, FL, ID, IL, IN, MI, NC, NV, OH, OR, PA, SC, TX, VA, WA, WI; offered in month-to-month or two-year term pricing options (three-year term offered in CA only)

* Varies based on state. Please check with your Verizon Representative for details.