Verizon’s network keeps your information flowing, so you can take care of business.
Whether you run a virtual storefront, call center or multi-location outfit, Verizon’s network keeps you connected to the information you need most.
Catalogs. Call centers. Retail stores. Web sites. An integrated multichannel operational strategy, or “bricks and clicks,” is the key to success for many retail outfits. Verizon has a number of solutions designed to help you connect with your customers, no matter how they choose to shop.
Show Details| Connect employees and customers using intelligent call routing. | Use your Web site to promote products, sell merchandise and support customer service. |
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| Manage direct marketing campaigns by routing calls based on the incoming number. | Combat the appeal of superstores by marketing niche products online. |
Customers today defy generalization, so customer data is more critical than ever when it comes to understanding and marketing to them. Whether you’re analyzing your customers’ purchasing patterns, Web-browsing habits or service concerns, Verizon can set up a network to help you efficiently collect and share customer data across your business.
Show Details| Share business intelligence across channels and suppliers. | Pursue customer relationship management (CRM) initiatives by rapidly collecting and exchanging customer data. | Expand into new markets with multi-lingual interactive voice response (IVR) scripting. |
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Advertising. Bill payment terms. Inventory shrinkage. Insurance premiums. Employee turnover. Competition. The costs to run a retail business come in many forms. Add value to your business by maximizing your communications dollars with a network from Verizon.
Show Details| Connect to the Internet quickly. | Plan for growth with a scalable wide area network (WAN) solution. | Leverage existing investments in phone systems and servers. |
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| Refocus staff time on developing the business, not on maintaining the equipment and the network. | Save time and reduce inaccuracies by using a single portal for both voice and email messages. | |
A good supply chain management (SCM) solution helps retailers anticipate and link many operational functions, such as buying, warehousing, delivery, point of sale (POS) and strategic planning. Use Verizon technologies to streamline how you connect to all of your supply chain partners.
Show Details| Efficiently transmit POS data to support inventory management. | Cut costs by converging voice and data onto one network. | Transmit business records securely. |
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Converged Access:
Data Networking:
Equipment:
Internet Access:
Internet Dedicated Access(IDA)
Verizon FiOS Internet for Business
Managed IT Services:
Security:
Voice: